Your Global
Technology Partner

Antonio Masis serves as the Vice President of Global Customer Management Services and the General Manager of the Costa Rica location for Shyft Global Services. He has been with the company since 2009 and currently focuses on directing operations, implementing sales strategies and managing outsource agreements. Tony has served as a leadership coach, speaker and trainer and has taught a course on team development at LEAD University.

Bobby Wallace serves as the Vice President of Global Repair Services for Shyft Global Services and has been with the company since 2006. In his current role, he focuses on customer growth and scalability, repair service delivery and new business development. He oversees Shyft’s repair operations throughout the globe, including the Netherlands, Poland, Singapore, California and Ohio, which is home to the 586,000 sq. ft. CenterPoint facility, encompassing Shyft’s widest range of end-to-end product lifecycle offerings.

Jen Ruth oversees Quality Operations for TD SYNNEX and leads Global Integration Services for Shyft Global Services and TD SYNNEX integration services in North America. She has been with TD SYNNEX since 1996, through various acquisitions. She’s held a variety of roles spanning sales, IT, procurement, change management and operations. Overseeing the Global Integration Services team helps ensure seamless execution for all integration services TD SYNNEX offers, including complex, highly customized, white-glove deliverables via Shyft.

Jared Eckelkamp serves as Vice President and General Manager of Global Field Services. With nearly two decades of experience in the technology sector, Jared leads the global field services (GFS) organization and is focused on driving continued improvements and enhanced profitability for Shyft’s GFS business and customers. Jared has been with the company since 2018, previously serving in finance leadership positions. His expertise has been instrumental in strategic acquisitions and shaping Shyft's continued growth and evolution.

Jay Fraze serves as Senior Director of Supply Chain Management Services for Shyft Global Services, overseeing the strategic direction and execution of Shyft’s supply chain management operations. He brings 40+ years of distribution experience and has been with the company since 1993, including 25+ years in sales, bringing extensive company and industry expertise to his current role. Jay focuses on the overall success and profitability of our supply chain management programs by optimizing operational efficiency and ensuring seamless logistics across our global supply chain network.

Casey Swanson serves as Senior Director of Supply Chain Management Services for Shyft Global Services, driving supply chain management excellence and operational efficiency. Casey brings a robust background in process optimization and program management, previously serving as a Client Relationship Manager and holding roles with Northrop Grumman and the US Air Force. Casey earned a Project Management Professional (PMP)® certification and is dedicated to simplifying complex logistics operations and implementing innovative solutions that drive efficiency. 

Ken Graziano serves as Senior Director of Global Sales for Shyft Global Services, overseeing the strategic expansion of our end-to-end services to OEMs worldwide. Since 2018, Ken has demonstrated remarkable sales leadership and has been central in driving profitable outcomes and hyper-growth for both Shyft and our customers. As a sales organizational change agent, he focuses on delivering transformative success with a seamless customer experience to every partner. Previously, Ken held leadership roles at Softchoice, DSM Technology, Vology and UPS.

Tonja Gable serves as the Senior Director of Global Marketing and Communications for Shyft Global Services. She brings more than 20 years of marketing, communications, branding, public relations and change management experience to the role. Tonja leads a global team focused on driving brand awareness and demand of Shyft’s services through an integrated marketing approach. Tonja has a strong passion for advancing organizational success through authentic communications, strategic events and meaningful employee engagement initiatives.

Brian Gladysz serves as the Senior Director of Global Business Management for Shyft Global Services. In this role, he oversees Shyft’s sales operations, Global Project Management Office (GPMO) and M&A function. He works closely fellow Shyft executives to prioritize and manage high-impact projects to drive organizational efficiency and accelerate business growth around the world. Brian also has experience leading operational efficiency and cost reduction efforts, managing several service delivery teams and strategizing as a management consultant.

Rich Levin serves as the Senior Director of Technology Enablement & Innovation for Shyft Global Services. He’s been with the company for 10+ years, previously leading operations and supply chain. In his current role, Rich is a results-driven leader responsible for implementing cutting-edge strategies that enable and empower Shyft’s competitive differentiation, including enhancing system operations and solving business problems through innovative technologies.