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Going Beyond the Warranty

Discover the True Impact of Multi-Vendor Maintenance and Support Services

Offering the routine maintenance and support your customers need to drive performance has to stay top of mind if you want to minimize downtime and keep customers up and running at optimal levels. But keeping up with these maintenance needs can strain your resources and budget.

Luckily, you can stay close to your customers throughout and beyond the warranty with white-labeled, multi-vendor maintenance and support services through Shyft Global Services.

Looking for a maintenance program with OEM-certified parts? Highly qualified technicians? Same-day global tech support? We’ve got you covered. Offer all the support services your customers need — all through a single provider.

The Shyft Advantage

Leverage our full-suite, multi-vendor global field services solution, including:

  • After-warranty and extended warranty options
  • Various contract options to accommodate unique SLAs and KPIs
  • Web-based and custom solution tools
  • End-of-life support
  • 24x7x365 global field service coverage
  • Forward stocking locations
  • And more

We approach every partnership focused on customer needs and desired business outcomes, so we can align our services to your goals and offer peace of mind. We know that in order to reach your greatest potential, you have to grow your business by expanding your customer base. That’s why we work closely with your team to capitalize on upsell and cross-sell opportunities to boost your revenue on individual accounts and identify new prospects.

Additionally, your customers expect a single, uniform brand experience. And as a business, you want to leverage your brand’s credibility to extend your reach. Trusted by OEMs around the globe , we work as a white-label extension of your team, adapting to your customers’ needs and expectations to deliver an informed, seamless customer experience. And we offer a full global field service solution, too, starting with technology deployment services.

Companies like yours — including Fujitsu America, Inc., Cohesity and more — have already benefited from a services partnership by outsourcing all or part of their field service solutions to Shyft.

Ready to make the shift? Explore our maintenance and support process from top to bottom, start to finish in this infographic.