End-to-End Technology Lifecycle Management
Shyft Global Services offers end-to-end technology services on both sides of the equation to supplement and support your operations and accelerate your business transformation without a major capital investment.
Integration
Increase profitability, avoid capital outlay, scale quickly and deliver custom-tailored solutions — from endpoint devices to complex rack-mounted systems.
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Our certified facilities and team of expert engineers deliver the plug-in-ready solutions your customers need
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Strategically located warehouses around the world keep your products close to customer locations until delivery
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Our engineers deliver on the form, fit and function of all the work, including testing, repairing and more
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Instant scalability with off-payroll resources frees up your team for more complex, more profitable work
Supply Chain Management Services
Modernize your logistics network with global supply chain management services and flexible models designed to optimize operations, drive efficiencies and reduce costs — all through an expert supply chain solutions provider.
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Our wide range of outsourced fulfillment services can be seamlessly integrated into your existing operations
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Enhance your supply chain integration with collaborative planning, forecasting and replenishment (CPFR) processes
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Order fulfillment, claims management, credit/returns and pricing capabilities streamline and simplify operations
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Utilize secure warehousing at our global fulfillment centers, plus inventory and transport control, reworks and more
Technology Deployment
Empower customers to experience all the benefits of your technology from day one by extending or outsourcing your deployment capabilities.
- From the basics to highly advanced rollouts, we can handle complex solutions across multi-site engagements
- Effective, expert installation services allow your customers to implement new technology quickly and smoothly
- Our experts can manage data migration needs of any size — whether between data centers or at the desktop level
- We design cost-effective deployment solutions that work quickly and address your customers’ unique needs
Maintenance and Support
Give your end users the experience of exceptional, white-labeled maintenance and support services delivered by multi-platform–certified technicians.
- With 2,500+ industry certifications, our vendor-agnostic engineers can maintain systems of any complexity
- Scalable support that aligns to a variety of SLAs maximizes both your savings and the quality of your service
- As an extension of your team, we adapt to your customers’ needs to deliver an informed, seamless experience
- Our non-competitive approach means we never compete for your customers’ warranty and service contract revenues
Depot Repair
Enhance customer loyalty, reduce costs, extend technology value and participate in the circular economy with sustainable depot repair services.
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We repair a wide range of products, including servers, networking, hard drives, peripherals, medical devices and more
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Control your logistics with root cause analysis, quality testing and packaging/shipping back to your customers
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Our proprietary shop floor control system enables global visibility of components and enhanced inventory planning
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We can repair at the component level, including ball-grid array (BGA) and fine-pitch device rework/replacement
IT Asset Disposition
Minimize e-waste, recover value and reinvest in innovation through sustainable IT asset disposition (ITAD) and management services.
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Our logistics network and global footprint work in your favor to create a secure, compliant disposal process
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Our vertically integrated, closed-loop Environmental Management System helps ensure assets are disposed of properly
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Certified facilities provide comprehensive repair and IT asset management services for a wide spectrum of products
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We prioritize sustainability and follow best practices to protect our team, our customers and the environment
Customer Management Services
Our customer-centric, distributor-neutral customer management services address essential capabilities outside of your core focus areas.
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Increase your organic reach and keep your brand at the forefront with our regular customer touchpoints
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We employ OEM-specific resources that are 100% dedicated to you — not shared between other customers
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Capture revenue opportunities you may otherwise not have the bandwidth, resources or infrastructure to address
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Our in-house analytics team measures growth on your terms to deliver game-changing, data-informed insights
Customer Management Services
Our customer-centric, distributor-neutral customer management services address essential capabilities outside of your core focus areas.
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Increase your organic reach and keep your brand at the forefront with our regular customer touchpoints
-
We employ OEM-specific resources that are 100% dedicated to you — not shared between other customers
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Capture revenue opportunities you may otherwise not have the bandwidth, resources or infrastructure to address
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Our in-house analytics team measures growth on your terms to deliver game-changing, data-informed insights
Customer Management Services
Our customer-centric, distributor-neutral customer management services address essential capabilities outside of your core focus areas.
-
Increase your organic reach and keep your brand at the forefront with our regular customer touchpoints
-
We employ OEM-specific resources that are 100% dedicated to you — not shared between other customers
-
Capture revenue opportunities you may otherwise not have the bandwidth, resources or infrastructure to address
-
Our in-house analytics team measures growth on your terms to deliver game-changing, data-informed insights
Customer Management Services
Our customer-centric, distributor-neutral customer management services address essential capabilities outside of your core focus areas.
-
Increase your organic reach and keep your brand at the forefront with our regular customer touchpoints
-
We employ OEM-specific resources that are 100% dedicated to you — not shared between other customers
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Capture revenue opportunities you may otherwise not have the bandwidth, resources or infrastructure to address
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Our in-house analytics team measures growth on your terms to deliver game-changing, data-informed insights
Accelerate Your Business Transformation by Outsourcing Technology Services
The game has changed — it’s time to rethink your current business operations and methodologies so you can accelerate your and your customers’ business transformations. Entrust all, part or a few of your services to Shyft and reenvision the way you do business.
Reduce Operational Complexity
Streamline and simplify your core operations with a single service partner.
Lower Operational Costs
Accelerate Time to Market
Enhance Customer Experience
Outsourcing Partnerships Designed for Long-Term Success
Around the globe, companies of different industries and sizes are outsourcing technology services to refocus on business transformation, reinforce their operations and regain the freedom to drive better outcomes — for themselves and their customers.
Managed Lifecycle Services That Simplify Your Operations
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Managed Lifecycle Services That Simplify Your Operations
Integration
Taking a full lifecycle view of your product(s), our highly trained engineers integrate, configure and customize technology solutions based on your specifications to deliver custom-tailored, plug-in-ready solutions that give your customers peace of mind.
Customized Solutions
We’re dedicated to delivering your unique solutions completely configured, customized and tested to ensure customer satisfaction
Top-Notch Tools and Systems
Pull real-time, advanced reporting whenever you need it on any of your integrated solutions or configured endpoint devices
ISO-Certified Quality
In our certified global facilities, our teams use quality controls and rigorous testing standards to ensure quality at every step
Reduced Operational Complexities
The depth of our expertise means your systems are assembled, integrated, configured and tested by the best in the industry
Managed Supply Chain Services
Outsource all or part of your supply chain and logistics processes to free up your resources, improve cash flow and optimize your inventory position — all through Shyft’s smooth implementation process for a seamless service experience.
Enhanced Customer Experience
Employ customer-centric supply chain models that give your customers an entire experience — not just a product or service
Increased Global Visibility
Identify areas for overall optimization, better quality and cost reduction with analytics that provide increased visibility
Optimal Flexibility
Leverage our global presence, network, strength and scalability through a business-specific solution built to your needs
Full Supply Chain Optimization
Optimize your supply chain with best-in-class tools, highly skilled experts and decades of logistics and distribution experience
Technology Deployment
Accelerate value realization, deepen relationships and foster lifelong customer loyalty with expertly designed technology deployment services that address your customers’ unique requirements for installation, implementation and migration.
Industry Best Practices
Bolster customer satisfaction thanks to superior service methods, standardized processes and years of industry expertise
Seamless Transition
We collaboratively orchestrate efficient services to deploy your technology into your customers’ environments seamlessly
Flexible Service Options
Install and activate your customers’ technology solutions on site or remotely across a wide spectrum of platforms — hassle-free
Multi-Vendor Experience
Eliminate the need for multiple companies to handle your deployment service operations with Shyft’s multi-vendor capabilities
Maintenance and Support
Eliminate the hassle of working with multiple third-party maintenance providers by leveraging Shyft’s maintenance services and network of highly trained engineers who can manage extended warranties and maintain your customers’ technology to your high standards.
Thoroughly Trained Engineers
Engineers complete rigorous coursework and workshops to understand your products inside and out as well as how it all fits together
Business Continuity
Ensure an exceptional experience with Shyft handling all of your customers’ multi-site maintenance needs under a single contract
Equipment Insights
Equipment tracking enhances visibility throughout the maintenance process, and root cause analysis sheds light into part failures
Brand and Reputation Protection
As an authorized provider, we deliver white-labeled services on your behalf, protecting your brand and delivering exceptional quality
Depot Repair
By utilizing depot repair capabilities such as component-level repair, reverse engineering, quality testing and logistics management, you gain the freedom to focus on your next big project while still giving your customers the high-quality repair experience they deserve.
Quality Repair Standards
Product repairs are a key driver of customer experience — our team works with you to develop KPIs and SLAs that match your standards
Environmental Responsibility
Custom-engineered end-of-life solutions ensure data is eradicated efficiently and securely while also protecting the environment
Regular Repair Data Analysis
We regularly gather, review and analyze repair data to proactively identify trends and explore possible causes or solutions
Global Logistics Coverage
Expand your market reach, increase capacity and reduce operational costs by combining services under a single provider
IT Asset Disposition
Preserve technology product value for future investment and secure your position as a sustainability-driven leader in the circular economy with eco-conscious IT asset disposition (ITAD) and management services for product end of life.
Maximized Returns, Minimized Risk
Recapture value from aging IT equipment and minimize environmental impact through proper repair, refurbishment and recycling
Data Privacy Compliance
We maintain our facilities to numerous ISO standards and deliver NIST- and DoD-compliant data sanitization and destruction services
Sustainability-Focused
We prioritize responsible e-cycling and proper disposal protocols to align our practices with your sustainability initiatives
More Reinvestment Opportunities
The more you recover from your end-of-life IT assets, the more you can invest back into innovation and growing your business
Customer Management Services
Shyft complements your customer management strategy with custom-built solutions that address the unmanaged areas of your business — particularly, the areas that you haven’t been able to focus on because you no longer have either the capacity or the desire to do so.
Maximize Channel Success
Expand your pipeline and global market reach with Shyft’s channel partner recruitment, activation and onboarding capabilities
Elevated Customer Relationships
Accelerate business growth like never before when customers and end users are informed, supported and using your products efficiently
Engineering Expertise
Fill skills gaps and complement your team’s expertise by augmenting your engineering services with technical and professional support
Results-Driven Revenue Retention
Keep partners and customers engaged through upselling and cross-selling, renewals management, lead generation and more
Outsourcing Partnerships Designed for Long-Term Success
Around the globe, companies of different industries and sizes are outsourcing technology services to refocus on business transformation, reinforce their operations and regain the freedom to drive better outcomes — for themselves and their customers.
