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End-to-End Technology Lifecycle Management

Shyft Global Services offers end-to-end technology services on both sides of the equation to supplement and support your operations and accelerate your business transformation without a major capital investment.

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Integration

Increase profitability, avoid capital outlay, scale quickly and deliver custom-tailored solutions — from endpoint devices to complex rack-mounted systems.

  • Our certified facilities and team of expert engineers deliver the plug-in-ready solutions your customers need

  • Strategically located warehouses around the world keep your products close to customer locations until delivery

  • Our engineers deliver on the form, fit and function of all the work, including testing, repairing and more

  • Instant scalability with off-payroll resources frees up your team for more complex, more profitable work

Explore Integration Services

Supply Chain Management Services

Modernize your logistics network with global supply chain management services and flexible models designed to optimize operations, drive efficiencies and reduce costs — all through an expert supply chain solutions provider.

  • Our wide range of outsourced fulfillment services can be seamlessly integrated into your existing operations

  • Enhance your supply chain integration with collaborative planning, forecasting and replenishment (CPFR) processes

  • Order fulfillment, claims management, credit/returns and pricing capabilities streamline and simplify operations

  • Utilize secure warehousing at our global fulfillment centers, plus inventory and transport control, reworks and more

Explore Supply Chain Management

Technology Deployment

Empower customers to experience all the benefits of your technology from day one by extending or outsourcing your deployment capabilities.

  • From the basics to highly advanced rollouts, we can handle complex solutions across multi-site engagements
  • Effective, expert installation services allow your customers to implement new technology quickly and smoothly
  • Our experts can manage data migration needs of any size — whether between data centers or at the desktop level
  • We design cost-effective deployment solutions that work quickly and address your customers’ unique needs  
Explore Deployment Services

Maintenance and Support

Give your end users the experience of exceptional, white-labeled maintenance and support services delivered by multi-platform–certified technicians. 

  • With 2,500+ industry certifications, our vendor-agnostic engineers can maintain systems of any complexity
  • Scalable support that aligns to a variety of SLAs maximizes both your savings and the quality of your service
  • As an extension of your team, we adapt to your customers’ needs to deliver an informed, seamless experience
  • Our non-competitive approach means we never compete for your customers’ warranty and service contract revenues 
Explore Maintenance and Support

Depot Repair

Enhance customer loyalty, reduce costs, extend technology value and participate in the circular economy with sustainable depot repair services.

  • We repair a wide range of products, including servers, networking, hard drives, peripherals, medical devices and more

  • Control your logistics with root cause analysis, quality testing and packaging/shipping back to your customers

  • Our proprietary shop floor control system enables global visibility of components and enhanced inventory planning

  • We can repair at the component level, including ball-grid array (BGA) and fine-pitch device rework/replacement

Explore Depot Repair Services

IT Asset Disposition

Minimize e-waste, recover value and reinvest in innovation through sustainable IT asset disposition (ITAD) and management services.

  • Our logistics network and global footprint work in your favor to create a secure, compliant disposal process

  • Our vertically integrated, closed-loop Environmental Management System helps ensure assets are disposed of properly

  • Certified facilities provide comprehensive repair and IT asset management services for a wide spectrum of products

  • We prioritize sustainability and follow best practices to protect our team, our customers and the environment

Explore ITAD Services

Customer Management Services  

Our customer-centric, distributor-neutral customer management services address essential capabilities outside of your core focus areas. 

  • Increase your organic reach and keep your brand at the forefront with our regular customer touchpoints  

  • We employ OEM-specific resources that are 100% dedicated to you — not shared between other customers

  • Capture revenue opportunities you may otherwise not have the bandwidth, resources or infrastructure to address

  • Our in-house analytics team measures growth on your terms to deliver game-changing, data-informed insights

Explore Customer Management Services

Customer Management Services  

Our customer-centric, distributor-neutral customer management services address essential capabilities outside of your core focus areas. 

  • Increase your organic reach and keep your brand at the forefront with our regular customer touchpoints  

  • We employ OEM-specific resources that are 100% dedicated to you — not shared between other customers

  • Capture revenue opportunities you may otherwise not have the bandwidth, resources or infrastructure to address

  • Our in-house analytics team measures growth on your terms to deliver game-changing, data-informed insights

Explore Customer Management Services

Customer Management Services  

Our customer-centric, distributor-neutral customer management services address essential capabilities outside of your core focus areas. 

  • Increase your organic reach and keep your brand at the forefront with our regular customer touchpoints  

  • We employ OEM-specific resources that are 100% dedicated to you — not shared between other customers

  • Capture revenue opportunities you may otherwise not have the bandwidth, resources or infrastructure to address

  • Our in-house analytics team measures growth on your terms to deliver game-changing, data-informed insights

Explore Customer Management Services

Customer Management Services  

Our customer-centric, distributor-neutral customer management services address essential capabilities outside of your core focus areas. 

  • Increase your organic reach and keep your brand at the forefront with our regular customer touchpoints  

  • We employ OEM-specific resources that are 100% dedicated to you — not shared between other customers

  • Capture revenue opportunities you may otherwise not have the bandwidth, resources or infrastructure to address

  • Our in-house analytics team measures growth on your terms to deliver game-changing, data-informed insights

Explore Customer Management Services

Accelerate Your Business Transformation by Outsourcing Technology Services

The game has changed — it’s time to rethink your current business operations and methodologies so you can accelerate your and your customers’ business transformations. Entrust all, part or a few of your services to Shyft and reenvision the way you do business.

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Reduce Operational Complexity

Streamline and simplify your core operations with a single service partner.

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Lower Operational Costs

Pay only for the technology services you need — when you need them.
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Accelerate Time to Market

Go to market with new solutions faster and deliver support more quickly.
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Enhance Customer Experience

Deliver a seamless experience that keeps customers coming back for more.
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Managed Lifecycle Services That Simplify Your Operations

  • Managed Lifecycle Services That Simplify Your Operations

Integration

Taking a full lifecycle view of your product(s), our highly trained engineers integrate, configure and customize technology solutions based on your specifications to deliver custom-tailored, plug-in-ready solutions that give your customers peace of mind. 

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Customized Solutions

We’re dedicated to delivering your unique solutions completely configured, customized and tested to ensure customer satisfaction

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Top-Notch Tools and Systems

Pull real-time, advanced reporting whenever you need it on any of your integrated solutions or configured endpoint devices

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ISO-Certified Quality

In our certified global facilities, our teams use quality controls and rigorous testing standards to ensure quality at every step

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Reduced Operational Complexities

The depth of our expertise means your systems are assembled, integrated, configured and tested by the best in the industry

Managed Supply Chain Services

Outsource all or part of your supply chain and logistics processes to free up your resources, improve cash flow and optimize your inventory position — all through Shyft’s smooth implementation process for a seamless service experience. 

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Enhanced Customer Experience

Employ customer-centric supply chain models that give your customers an entire experience — not just a product or service

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Increased Global Visibility

Identify areas for overall optimization, better quality and cost reduction with analytics that provide increased visibility

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Optimal Flexibility

Leverage our global presence, network, strength and scalability through a business-specific solution built to your needs

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Full Supply Chain Optimization

Optimize your supply chain with best-in-class tools, highly skilled experts and decades of logistics and distribution experience​

Technology Deployment

Accelerate value realization, deepen relationships and foster lifelong customer loyalty with expertly designed technology deployment services that address your customers’ unique requirements for installation, implementation and migration.

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Industry Best Practices

Bolster customer satisfaction thanks to superior service methods, standardized processes and years of industry expertise

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Seamless Transition

We collaboratively orchestrate efficient services to deploy your technology into your customers’ environments seamlessly

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Flexible Service Options

Install and activate your customers’ technology solutions on site or remotely across a wide spectrum of platforms — hassle-free

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Multi-Vendor Experience

Eliminate the need for multiple companies to handle your deployment service operations​ with Shyft’s multi-vendor capabilities

Maintenance and Support

Eliminate the hassle of working with multiple third-party maintenance providers by leveraging Shyft’s maintenance services and network of highly trained engineers who can manage extended warranties and maintain your customers’ technology to your high standards. 

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Thoroughly Trained Engineers

Engineers complete rigorous coursework and workshops to understand your products inside and out as well as how it all fits together

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Business Continuity

Ensure an exceptional experience with Shyft handling all of your customers’ multi-site maintenance needs under a single contract​

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Equipment Insights

Equipment tracking enhances visibility throughout the maintenance process, and root cause analysis sheds light into part failures

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Brand and Reputation Protection

As an authorized provider, we deliver white-labeled services on your behalf, protecting your brand and delivering exceptional quality

Depot Repair

By utilizing depot repair capabilities such as component-level repair, reverse engineering, quality testing and logistics management, you gain the freedom to focus on your next big project while still giving your customers the high-quality repair experience they deserve.

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Quality Repair Standards

Product repairs are a key driver of customer experience — our team works with you to develop KPIs and SLAs that match your standards

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Environmental Responsibility

Custom-engineered end-of-life solutions ensure data is eradicated efficiently and securely while also protecting the environment​

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Regular Repair Data Analysis

We regularly gather, review and analyze repair data to proactively identify trends and explore possible causes or solutions

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Global Logistics Coverage

Expand your market reach, increase capacity and reduce operational costs by combining services under a single provider

IT Asset Disposition

Preserve technology product value for future investment and secure your position as a sustainability-driven leader in the circular economy with eco-conscious IT asset disposition (ITAD) and management services for product end of life.

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Maximized Returns, Minimized Risk

Recapture value from aging IT equipment and minimize environmental impact through proper repair, refurbishment and recycling

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Data Privacy Compliance

We maintain our facilities to numerous ISO standards and deliver NIST- and DoD-compliant data sanitization and destruction services

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Sustainability-Focused

We prioritize responsible e-cycling and proper disposal protocols to align our practices with your sustainability initiatives

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More Reinvestment Opportunities

The more you recover from your end-of-life IT assets, the more you can invest back into innovation and growing your business

Customer Management Services

Shyft complements your customer management strategy with custom-built solutions that address the unmanaged areas of your business — particularly, the areas that you haven’t been able to focus on because you no longer have either the capacity or the desire to do so.

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Maximize Channel Success

Expand your pipeline and global market reach with Shyft’s channel partner recruitment, activation and onboarding capabilities

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Elevated Customer Relationships

Accelerate business growth like never before when customers and end users are informed, supported and using your products efficiently

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Engineering Expertise

Fill skills gaps and complement your team’s expertise by augmenting your engineering services with technical and professional support

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Results-Driven Revenue Retention

Keep partners and customers engaged through upselling and cross-selling, renewals management, lead generation and more