Expert Depot Repair Services
Comprehensive Global Logistics and Circular Economy Support
Maintain customer loyalty and reduce costs through a scalable repair service that’s responsive, agile and flexible — all delivered by expert engineers and trained technicians.
Complete Control With Depot Repair Services You Can Trust
Shyft Global Services’ comprehensive depot repair services and global depot repair centers cover the full spectrum of products, from data center to client to specialty embedded technology — and more.
Customer Confidence
Your customers can trust that their hardware will be repaired quickly and with the quality they deserve.
Diagnostic Experience
Our experience across data center, client and OEM-specific technologies help you provide upgrades sooner.
Quality Control
Together, our quality management system and technology expertise deliver world-class quality every time.
Logistics Consolidation
Consolidate your end-to-end logistics processes and provide a seamless experience with our global facilities.
Depot Repair Service Capabilities
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Depot Repair Service Capabilities
Repair
The speed and ease of product repair greatly impacts customer satisfaction and loyalty. Fortunately, speed and quality go hand in hand for our technical engineers who work to keep your products in your customers’ hands working as intended. With Shyft’s comprehensive repair depot services, your customers stay up and running. Our capabilities include:
- Reverse engineering
- Test fixture development and programming through automation
- NTF screening and data erasure
- Component-level repair at the system and FRU levels
- Ball-grid array (BGA) and fine-pitch device replacement
- Product upgrades and ECO management
- Root cause analysis
- Cosmetic-specification compliance
Rethink Your Depot Repair Services Strategy
Shyft’s depot repair services keep your customers up and running with minimal downtime, helping to maintain customer satisfaction and productivity while reducing costs. Although some technology failure is inevitable, an efficient repair process and a team of expert engineers from a leading repair company can help keep your customers functioning at optimal levels.
Best Practices Through an Unbiased Approach
Shyft's skilled engineers and trained technicians work on electronics based on past and present architectures, including the world's most advanced computing, networking, storage, and I/O — down to the board component level, setting us apart from other depot repair companies. We have expert technicians available to test, repair and analyze nearly any type of technology, and our unbiased approach ensures accurate, actionable information.
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Shyft engineers are skilled experts in failure data and root cause analysis. First, we determine if the asset can be repaired quickly and efficiently. After deep testing to determine root cause, our unbiased observations and analyses provide invaluable feedback to help you make informed decisions about when it’s time to upgrade or update technology — so you can improve design, reduce costs and provide your customers the highest-quality product.
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Shyft practices a secure and environmentally friendly scrap process, managing obsolete and excess field repair units (FRUs) of components, including field purges. We deliver NIST- and DoD-compliant data destruction and sanitization services. Each solution is custom-engineered to fit your customer's environment, ensuring all data is eradicated in the most efficient manner possible — all while protecting the future through environmentally responsible practices.
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Unprecedented market conditions can put a strain on medical device supply chains. Shyft has high-tech integration labs and equipment testing facilities that are ISO 13485 compliant and maintain the level of strict controls unique to the requirements of healthcare technology manufacturing.
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Sixty-two percent of cable provider customers want fewer outages and further improvements to service reliability and quality. Providing the right solutions quickly is a critical component to your customer’s experience, and with more than two decades of experience serving multiple-system operators, Shyft offers the broadband solutions to help.
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Our Quality, Environment, Health and Safety (QEHS) system has been continually developed, maintained and improved for over three decades. Our facilities are individually certified and managed with overlapping key process and coordination between locations. We built our business to support yours, and our practices are compliant with numerous industry standards, including:
- ISO 9001:2015 Quality Management Systems
- ISO 14001:2015 Environmental Management Systems
- ISO 13485:2016 Medical Devices
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The Shyft team is skilled at reverse engineering and repairing at the component level — including the rework or replacement of delicate ball-grid array (BGA) and fine-pitch devices. This expertise reduces service costs and improves repair yields while extending the service life of legacy products. We follow the 5S principles of operational excellence, implementing mature, lean and continuous improvements while applying industry standards to local operations.
What Can Outsourcing Repair Services Do for Your Company?
Discover how companies like yours outsource repair services to accelerate business transformation.
