A Roadmap for Technology OEMs
A whitepaper by Harvard Business Review Analytic Services in association with Shyft Global Services
Your Guide to Actionable Sustainability in IT
Take purposeful action to prioritize sustainability in IT
Your Future-Proof Repair Strategy
Best practices to help OEMs navigate a rapidly changing industry
How to Outsource Medical Device Repair Services With Confidence
Design with the end in mind and outsource with confidence
The OEM Deployment Services Survival Guide
Step-by-step guide to building a successful deployment strategy
Sustain Lasting Customer Relationships with Maintenance and Support Services
Keep customers engaged with your brand throughout and beyond the support contract
Reengineering Your Supply Chain
Four focus areas for OEMs to build resilience in an uncertain world
Get Ready. Get Set. Go Global.
Is your company ready to go global?
Taking Your Product to Market in a Customer-Driven Era
Best practices for supply chain management optimization
OEMs: Capture New Revenue from Old Assets
End of life does not mean end of value
Future-Proof Product Adoption With Training and Certification
Get higher product adoption and greater customer satisfaction
Solving the Top 7 Repair Challenges for Semiconductor Equipment
What to look for in a depot repair services partner
Your Guide to Retail Technology Services Outsourcing
What to look for when outsourcing product and customer lifecycle services
The Great OEM Race
Stay on top of today's challenges with the right partner
The Key Spokes of a Full-Circle Repair Strategy
How do you keep the circle in motion?
Elevating Customer Satisfaction in the Cable Provider Market
Finding a services partner
Top Four IT Channel Partner Problems
Combat challenges and maximize success
Meeting the Customer Demand for Deployment Services
OEM’s toughest challenges — solved
The Right Solution for Customer Problems
Tackle common challenges and provide world-class maintenance and support services
OEM Market Report
Learn about the top OEM challenges
Retail Technology Services Checkup
Your nine-point checklist for maximizing retail technology investments
IDC Lifecycle Management InfoBrief
Focus on innovation and transformation
Cohesity
The framework of a Cohesive repair partnership
Lenovo
The firepower of a fully dedicated, best-in-class sales and services team
AHEAD
The right integration and deployment partner enables a decade of rapid growth
CTG Federal
Outsourcing integration services to streamline operations
Quantum
Reducing cycle times and increasing configuration flexibility
Cohesity
Increasing service delivery reach and enhancing partner opportunities
Extreme Networks
Partnering to enhance customer experience and build customer success
Fujitsu America, Inc.
Discover why Fujitsu America, Inc. offloaded its Technical Maintenance Services business to Shyft
Leading Consumer Photography Equipment OEM
Comprehensive ERP solution with global inventory management
We're On Your Team
How an OEM got ahead of the competitive market
Effective Break-Fix Maintenance With Global Coverage
Partnering to improve services across the globe
Playing the Field
Learn how a telecommunications company achieved fewer outages, better connectivity and higher quality signals
Global Growth and Scale of Deployment Services
Partnering to close service gaps, improve scalability and expand globally
One-Stop Shopping
Quality or quantity? ... Why not both with Shyft?
Stay Connected in the Cloud
The vitality of the cloud and staying connected
Super-Sized Supply Chain Solutions? No Problem.
Logistical excellence for better solutions
Sharpening Your Supply Chain Processes
Leveraging Shyft's supply chain expertise
Imaging Information Manufacturer
Reduced complexity for a better experience
The 3-4-5 Guide to Digital Transformation
Do you know where you’re headed next on your transformation journey?
Building a Roadmap to Success for Your XaaS Journey
Discover how outsourcing services can simplify the journey
End-to-End Services Under One Roof
Explore Shyft's CenterPoint facility in Groveport, Ohio
3 Steps to Cultivating Sustainability as a Technology Innovator
Discover how your company can prioritize sustainability in IT
Future-Proof Your Repair Services with a Proven Partner
A rapidly changing industry presents an opportunity for technology OEMs
Customer Satisfaction is Your Biggest Opportunity
Top traits in a broadband solutions partner
6 Steps to Better Customer Management
Discover 6 steps to better customer management and complement your customer management strategy
The Ultimate IT Deployment and Maintenance Checklist
Find the best outsourcing partner for your technology deployment and IT maintenance services
Delivering Value With High-Quality Deployment Services
Start every customer off on the right path
Going Beyond the Warranty
Discover the true impact of multi-vendor maintenance and support services
Global Footprint Checkup: A Scorecard to Measure Success
How does your supply chain measure up?
Reimagine K–12 Classroom Transformation
Explore the value of outsourcing IT delivery services in the K-12 classroom
Meet Shyft Global Services
Explore end-to-end technology lifecycle management services
End-to-End Product Lifecycle Management for OEMs
Accelerate your growth and reach your destination faster with a partner like Shyft
The 4-Step Guide to Successful Customer Lifecycle Management
Our four-step guide to help OEMs leverage customer management services
Global Repair Services Capabilities
Comprehensive technology depot repair services
Shyft Global Services
Innovate boldly with an outsourcing partner
CX Outsourcing: Managing the Unmanaged Areas of Your Business
Long-tail customer management with a trusted partner
Extreme Networks Video Case Study
Outsourcing customer conversations to improve onboarding, customer experience and subscription renewals
Quantum Video Case Study
Outsourcing configuration and integration services to reduce cycle times and optimize logistics
Silk Video Case Study
How Silk moved to a software-centric model by partnering with Shyft
Virtual Facility Tour: Groveport, Ohio
Take a virtual tour of Shyft's 586,000 sq. ft. CenterPoint facility
CenterPoint Facility 360 Video Tour
A full complement of end-to-end product lifecycle management offerings
Top IT Channel Problems: Revenue and Share Growth
Enable your channel partners to increase revenue and scale
Top IT Channel Problems: Specialization
Ensure that your channel partners understand your products
Top IT Channel Problems: Technical Support
What to consider when designing a support program for channel partners and their customers
Top IT Channel Problems: Transformation
Engage your channel communities and help your solution provider partners seamlessly navigate this transformation
Meet Our Supply Chain Experts
An introduction to Shyft's supply chain management team
Defining the Supply Chain 3PL Model
What the 3PL supply chain model is and what makes Shyft's 3PL model so unique
Why 3PLs are Important to Your Supply Chain Strategy
Why the supply chain 3PL model is so important for tech OEMs
Defining the Supply Chain Fulfillment Model
Defining the supply chain fulfillment model and what differentiates Shyft from other service providers
Fulfillment and Distribution Models
The difference between distribution and fulfillment supply chain models from a supply chain expert
Defining the Supply Chain Hybrid Model
How the hybrid model works and what differentiates Shyft from other supply chain partners
Benefits of a Hybrid Sell-To/Sell-Through Model
How a hybrid sell-to/sell-through supply chain model can reduce supply chain cost and complexities
Inventory Management Pricing and Promotions
Find out the benefits of using our inventory management solutions
Broadband Solutions
Elevate customer satisfaction with the right partner
Deployment Services
Deliver deployment services your customers expect without straining your teams or your budget
Maintenance and Support Services
A single provider for your in- or out-of-warranty products
Think Again
Technology companies need a new category of technology partner
Outsourcing Services for Business Transformation
Accelerate digital transformation by outsourcing services — learn how
An Introduction to Customer Success — the Shyft Way
If you think you know today's business environment, think again.
Think Again Webinar Series: OEMs on the Move Part 4
The time for business transformation is now — learn how
Think Again Webinar Series: OEMs on the Move Part 3
Transformation is more than a new business mode
Think Again Webinar Series: OEMs on the Move Part 2
Explore two critical insights of IT OEMs' top challenges
Think Again Webinar Series: OEMs on the Move Part 1
Examine primary customer research findings that drive the strategies of today
Reimagined Strategies for Tomorrow
Learn why technology companies must think again about their business strategies
Capital on Tap
Release capital from existing operations
Shyft Global Services Overview
Services to help you focus on the road ahead
CenterPoint Facility in Groveport, Ohio
End-to-end product lifecycle services under one roof
Global Facilities
Cross-continental reach with Shyft's global locations
Americas Facilities
Leverage facilities all over North America
Your Technology Services Partner in Global Sustainability
What actions can technology companies take to support sustainability?
Repair Services for OEMs
Maintain customer satisfaction and loyalty
Medical Repair Services
State-of-the-art support for your medical device product lifecycles
Broadband Repair Solutions
Enhance the customer experience
Customer Lifecycle Management Services
Capture every opportunity with one-stop, cost-effective customer service solutions
Deployment Services
Grow your opportunities with the right services partner
Maintenance and Support Services
You make the best products. Get the best support to match
Supply Chain Management
Scale your supply chain management with demand
Integration Services for OEMs
First things first: Delivering quality
Configuration and Customization for OEMs
Increased profits, decreased expenses, at-speed scale
Certified Extended Support Program (CESP)
Maintain integrity of your brand and preserve your IT lifecycle
Channel Management Services Datasheet
Empower your employees and partners through training
Customer Success Services
Customer experience matters
Revenue Retention Services
Lead your channel partners to success with Global Lifecycle Management
IT Certification and Training Services
Flexible options to help your entire ecosystem maximize the value of their tech purchases
Training Enrollment Portal
Grow technology product adoption with authorized training content through a white-labeled training delivery solution
IT Asset Disposition Services
ITAD solutions from end to end
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